Don’t Worry - We got your back(up)

At ICDSoft, we don’t like marketing tricks and exaggerations, but here is a bold statement:


Unlike the majority of hosting providers, our backup service is free, extends further, and restoring data from it is a breeze.

"I’m in London, writing today’s blog. The blog is physically in the cloud on a data server in Boston. My web hoster, called ICDSoft, is headquartered in Sofia, Bulgaria. I ask them — via email — to make some technical improvements to my blog this morning, which they did from Sofia. In the middle of the night, no less. And likety split. I love my web hoster. I could not recommend a web hoster more highly."

Harry Newton
www.technologyinvestor.com

The backup system is one of the most significant aspects of any hosting service. If your website is important to you and you want to keep downtime to a minimum, you must have a reliable backup system.

Unfortunately, most people realize this only when it’s too late. Our system makes automated backups of your entire account on a different machine twice a day, including files, databases, and email messages. For our WordPress hosting plans, as well as for our shared hosting plans and Node.js hosting plans, the system backups go 7 days back, while system backups for our managed VPS plans are kept for 15 days.

You can also create Personal Backups on demand. You can generate a Personal Backup from the Backup section in the Control Panel. When you make a Personal Backup, it is kept on the server for three days by default, but you can choose to save it permanently in your user space. If you do this, it is kept until you delete it.

Unlike other hosting providers, our automated backup system comes without any restrictions or hidden catches. We back up your entire account, every day of the week, regardless of its size or inodes number.

The Features of Our Backup Service

It's Free of Charge

Unlike most other providers, our backup service is included for free with all hosting plans. With other providers, the backup system is an additional service that requires payments.

Guaranteed 7-day System Backups

Our system makes automated backups of your entire account twice a day (including files, databases, and mailboxes) on a separate server, and each backup is kept for seven days.

On-demand Personal Backups

You can create Personal Backups on demand. All Personal backups are kept for 3 days and are then deleted automatically. You also have the option to save them permanently.

No Hidden Restrictions

We back up your entire account, every day of the week, regardless of its size or inodes number. Restoring data comes at no extra cost and you can easily do it yourself.

Easy to Use Restore Manager

You can restore files, MySQL databases, and mailboxes from the System Backups, or from your Personal Backups (if you have created such).

Different Restore Modes

The flexibility of our backup system allows you to select between three different restore modes depending on your needs.

Extended Backups (optional paid upgrade)

Cost Effective

The upgrade is definitely worth it. This service is priced at just 3 USD/month, which we believe is a fair price for the value it provides.

12 Months of Extra Backups

The first backup is generated after your purchase. Then, all account data gets backed up on the 1st and 15th day of each month.

Peace of Mind

All data gets backed up on a separate machine, and you have a large collection of restore points from which you can recover data at any time.

Hosting Plans

Hosting Plans

EconomyTop SellerBusinessBusiness Plus
First-year Price$10.00/mo$12.50/mo$50.00/mo
Renewal Price $8.00/mo or less $10.00/mo or less $40.00/mo or less
SSD Storage10 GB100 GB150 GB
Free Daily Backups7 days7 days7 days
Free SSL CertificateLet's EncryptLet's EncryptGeotrust RapidSSL®
Email Accounts
Unlimited
Unlimited
Unlimited
24/7 Support
Money-back Guarantee
100 days
100 days
100 days
Websites
1
1
5
Free Site Migration115
Renewal Discount
20% or more
20% or more
20% or more
Control Panel
WordPress Toolkit
App Installer
Performance Optimization
Social Media Backup
Website Builder
Compare PlansCompare PlansCompare Plans
OrderOrderOrder
EconomyTop SellerBusinessBusiness Plus
First-year Price$10.00/mo$12.50/mo$50.00/mo
Renewal Price $8.00/mo or less $10.00/mo or less $40.00/mo or less
SSD Storage10 GB100 GB150 GB
Free Daily Backups7 days7 days7 days
Free SSL CertificateLet's EncryptLet's EncryptGeotrust RapidSSL®
Email Accounts
Unlimited
Unlimited
Unlimited
24/7 Support
Money-back Guarantee
100 days
100 days
100 days
Websites
1
1
5
Free Site Migration115
Renewal Discount
20% or more
20% or more
20% or more
Control Panel
WordPress Toolkit
App Installer
Performance Optimization
Social Media Backup
Website Builder
Compare PlansCompare PlansCompare Plans
OrderOrderOrder
Top SellerBusinessBusiness Plus
First-year Price$20.00/mo$100.00/mo
Renewal Price $16.00/mo or less $80.00/mo or less
SSD Storage100 GB150 GB
Free Daily Backups7 days7 days
Free SSL CertificateLet's EncryptGeotrust RapidSSL®
Email Accounts
Unlimited
Unlimited
24/7 Support
Money-back Guarantee
100 days
100 days
Websites
1
5
Free Site Migration15
Renewal Discount
20% or more
20% or more
Control Panel
WordPress Toolkit
App Installer
Performance Optimization
Social Media Backup
Website Builder
Compare PlansCompare Plans
OrderOrder

Frequently Asked Questions

Here are just some of the reasons why backups are essential:

No one is immune to security incidents - the sad reality of the Internet is such that websites get hacked all the time. If you have a website, there is always the chance it could get hacked. That’s especially true in the modern day era of common CMS applications with thousands of plugins developed by various vendors, some of which with quite dubious qualities. Having a clean backup to restore from can save you thousands of dollars in lost profit, not to mention all the stress and nerves.

When software updates go wrong - there are thousands of horror stories on the Internet of people ending up with a broken website/application/plugin, because of a recent update. You don’t have to be one of them. CMS applications like WordPress, Joomla, Drupal, etc. consist of various plugins, themes, and modules with updates for them being released on a regular basis. Thanks to our backup system, you don’t have to cross your fingers any time you decide to press the “Update” button. If something goes wrong, you can always restore your website back up to a working state from one of our system backups. You can also opt to create a personal backup before you proceed with such tasks.

People make mistakes - the human factor should be considered as well. We, as people, are bound to make mistakes. Anyone that has ever worked with computer software, whether it’s an application, or a website, has made an accidental mistake by deleting a file unintentionally, pushed the wrong button, or changed a line of code that led to unpredicted results. Fortunately, in the world of computers, such mistakes don’t have to carry catastrophic consequences. Our system makes daily backups of your entire account data, including all files and databases, and each backup is kept for seven days. This allows you to easily undo such mistakes using the Restore tool in the Control Panel.

Our system makes automated daily backups of your entire account, including files, databases, and email messages, and each backup is kept for seven days on a different machine. You can restore your data up to seven days back from these System Backups via the “Restore" section of the hosting Control Panel. You can opt to restore just a selection of files and folders, an entire database or a selection of tables, and even the missing messages or address book entries from your mailbox. It’s also important to note that the System Backups do not count towards your disk space quota.



Restore manager

You can create Personal Backups on demand. You can generate a Personal Backup from the Backup section in the Control Panel. When you make a Personal Backup, it is kept on the server for three days by default, but you can choose to save it permanently in your user space. If you do this, it is kept until you delete it. Permanently saved Personal Backups count towards your disk space quota.



Restore manager

Yes, you don't have to contact us every time you wish to restore data from the System or Personal Backups, although we will gladly assist if you need our help. You can easily restore files, MySQL databases, and mailbox from the System Backups or from your Personal Backups (if you have created such) using the Restore Manager in the Control Panel.



Restore manager

The flexibility of our backup system allows you to choose among three different restore modes depending on your situation:

Merge, No overwrite - Only old files that are not currently present in the folder will be restored, and no existing files will be overwritten.

Merge, Overwrite - Old files that are not currently present in the folder will be restored, and files that exist both in the backup and in your account will be overwritten with the backup copies.

Delete, Overwrite - The existing files in the folder will be deleted, and you will get an exact complete restore from the backup.

Unlike other hosting providers, our automated backup system comes without any restrictions or hidden catches. We back up your entire account, every day of the week, regardless of its size or inodes number, and our system backups go seven days back. If you look at the fine print of the backup service terms of other providers, you will find a number of different limitations.

Yes, we make daily backups of all mailboxes under the account, and each backup is kept for seven days. Thus, we have email backups stretching seven days back. The backups contain only the messages that are present in a given mailbox when a backup is created. If you are missing a given message, you can try to recover it from our system backups.

Our backup service is included for free with all hosting plans. For accounts on shared servers, the System Backups go seven days back, while System Backups on the VPS (First Class and Ultimate) and WebApps plans are kept for 15 days. The System Backups are not counted towards your disk space quota. Moreover, we do not impose any restrictions, as we back up your entire account regardless of its size and number of inodes (files and folders). You can also easily create your own Personal Backups and opt whether to keep them permanently or have them deleted automatically after three days. Lastly, restoring from the backups is quite easy using the Restore section of the Control Panel.

There are a lot of hosting providers whose automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one system backup is kept at a time. Others impose an additional monthly charge for a backup service similar to ours. Or, they would claim to perform regular backups of your entire account, but would require payment should you wish to restore data. Most providers apply certain restrictions whereby weekly backups of shared servers are performed ONLY for accounts that are under a certain size and inodes number - e.g. 3 GB and 100,000 inodes.

The "Extended Backups" service is a hosting account upgrade which can be purchased through the account's Upgrades page in your ICDSoft Account Panel.



Extended Backups

If you enable "Extended Backups" for your SmartVPS, the service will be activated for all existing and new accounts created on this particular SmartVPS.

"I have hosted my business website with ICDSoft since 2002 (WHOA, 20 years!), and it has been the best experience. Never have they given me a single reason to look elsewhere. The customer and technical support is second to none… always a quick and thorough response. I'm definitely not a technical person... I know just enough to maintain a website, and I always feel like any time I've had an issue or question, the help desk people have been so great with helping me and explaining things in a way that a non-techy person can understand. I recommend ICDSoft to everyone looking for a web host or a new web host because over the past 20 years, I have not had a single negative experience with them."

Tara Lokey
https://www.taralokey.com/

"I have been an ICDSoft customer for 5 years now. You guys are consistently innovating, and improving your hosting services. There is no noise, ridiculous extra fees, and there is a friendly control panel. Also, the best service in the industry. I also enjoy the high level of flexibility your platform provides. It's perfect."

Chris Powell
http://www.brandmin.io

"I have had several hosting companies throughout the decades. ICD is the fastest, most helpful and efficient support I have ever experienced which is the main reason I choose to host my client's sites with you. You guys rock!"

Rabia Yeaman
https://www.pdxresale.com

"I have been using ICDSoft to host several websites for 12 years. I cannot praise them highly enough. The service is good and their control panel is extremely easy to use. The best thing about them is their customer support. They have always responded to my requests for help very promptly. The questions I ask of them are quite often related to problems I have caused myself. They are always willing to work through things with me and get stuff working."

Andy Tough
https://andytough.com

"I have been using ICDSoft's domain hosting services for the past 14 years. The quality of service and support provided has always been excellent. We have never experienced any problems that they did not resolve on a timely basis and their assistance has always been spot on. My philosophy is "if something works, don't change it."

David Jaggernauth, IT Officer/ Business Analyst
https://secucredituniontt.com

"ICDSoft offers incredible service. The hosting control panel is clean and can be modified and often new and useful items are added, the pricing is for hosting is unbelievable for the service received and incentives for adding accounts makes it even better. But the MOST IMPORTANT FEATURE of ICDSoft is the customer support. It is fast and reliable and INCREDIBLY HELPFUL! I truly can't believe that a company this amazing exists."

Glenn Burns
https://www.wwoofjapan.com

"These people are super-smart, knowledgeable and very patient. I have had a dozen websites hosted by ICDSoft over the past 15 years. The ICDSoft servers have never been down, the performance is outstanding. ICDSoft is very serious about customer service and offers the best web hosting service on the market, with very competitive rates. By far!"

Marc Descollonges
http://descoatelier.com

"I don't know how long I have been a customer but I have never had a problem that ya'll were not able to solve. Many times your support specialists just went into the various files and fixed it. I appreciate all of the answers to the 68 tickets I have posted over the years VERY MUCH!"

Lee Turner

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