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Payment methods

Credit/Debit Card via Stripe

With Stripe, you can pay for your hosting services with a Visa, Mastercard, American Express, JCB, or China UnionPay card. You can also use Google Pay, Apple Pay, or AliPay.

Credit/Debit Card via Revolut

You can pay for your hosting services through Revolut. Revolut supports payments with Visa and Mastercard credit and debit cards. You can see the list of supported cards on their website.

PayPal

You can use a PayPal account to set up automatic payments for your services with us. The automatic payments allow you to keep your services active without your explicit intervention on each renewal. You just need to have enough funds in your PayPal account and to have the Automatic Renewal service set up in your Account Panel with us.

Payments and Payment Methods FAQ

What payment methods do you support?

We accept credit card payments. If you choose to pay by credit card, you will be using one of our payment processors - Stripe or Revolut. PayPal is supported for our Automatic Renewal service. Also, a bank wire transfer to a European-based bank is an option. You can contact our Support team for details, if you want to pay by bank.

What credit/debit card can I pay with?

You can pay with a credit or debit card from the most popular vendors Visa and Mastercard with all the payment processors we use - Stripe, Revolut, PayPal. With Stripe, you can also pay with an American Express, JCB, or China UnionPay card, while for the PayPal automatic renewals, you can use an American Express or a Discover card. Lists of the credit and debit cards supported by the payment processors we use are available here for Stripe, here for Revolut, and here for PayPal.

Note: The payment processors may remove support for specific cards temporarily or permanently without prior notice, so these lists may not be up-to-date.

Do you store sensitive billing information on your servers?

We do not store or process any credit/debit card information on our servers. The payments and any related sensitive information are fully processed by our payment processors and stored on their servers.

How can I get in touch with your Sales team?

Although we do not have a dedicated Sales team, you can always contact our Support staff for sales-related assistance. They will respond to all your presales, billing, or upgrade questions.

How can I get a receipt and/or an invoice?

If you submit a payment by credit card, you will receive a receipt from the billing agent/retailer via email shortly after you made the payment. If this does not suit your needs and you need an official company invoice, you can contact our Support Team after you submit the payment, and they will arrange for issuing an invoice to you.

Can I get my money back, if I am not happy with your service?

Of course. We offer 100-day full money-back guarantee. If you do not want to use our services, you can contact us with a cancellation request at any point during the initial 100 days of your hosting subscription. We will then cancel the account, and you will receive your money back. Have in mind that domain registrations are not included in this policy. Domain registrations are non-refundable. If we have registered the domain name for you, we will deduct the retail domain registration price (discounts do not apply).

Do you offer recurring charges/would you renew my account automatically?

We do not charge our customers automatically. Actually, we do not store any credit card data on our servers. When the time for renewal comes, we will send you a notification by email, and you will have to submit your renewal payment. We start sending renewal notifications 30 days prior to the expiration date.

The only exception is our Automatic Renewal service (via PayPal), which only you can enable manually via the ICDSoft Account Panel. The feature can be disabled at any time via the ICDSoft Account Panel or via PayPal.