Payment methods
Credit/Debit Card via 2Checkout
You can make payments for your hosting services with us through the payment processor 2Checkout using a credit or debit card from the most popular vendors Visa and Mastercard. A list of the credit and debit cards supported by 2Checkout is available on their website.
Credit/Debit Card via Stripe
Another payment processor that we support is Stripe. With Stripe, you can pay for your hosting services with a Visa, Mastercard, American Express, China UnionPay, or Cartes Bancaires card. You can find a list of the cards supported by Stripe on their website.
PayPal
You can use a PayPal account to set up automatic payments for your services with us. The automatic payments allow you to keep your services active without your explicit intervention on each renewal. You just need to have enough funds in your PayPal account and to have the Automatic Renewal service set up in your Account Panel with us.
Payments and Payment Methods FAQ
We accept credit card payments. If you choose to pay by credit card, you will be using one of the agents/retailers that we employ - 2Checkout or Stripe. PayPal is supported for our Automatic Renewal service. Also, a bank wire transfer to a European-based bank is an option. You can contact our Support team for details, if you want to pay by bank.
You can pay with a credit or debit card from the most popular vendors Visa and Mastercard with all the payment processors we use - 2Checkout, Stripe, and PayPal. With Stripe, you can also pay with an American Express, China UnionPay, or Cartes Bancaires card, while for the PayPal automatic renewals, you can use an American Express or a Discover card. Lists of the credit and debit cards supported by the payment processors we use are available here for 2Checkout, here for Stripe, and here for PayPal.
Note: The payment processors may remove support for specific cards temporarily or permanently without prior notice, so these lists may not be up-to-date.
We do not store or process any credit/debit card information on our servers. The payments and any related sensitive information are fully processed by our payment processors and stored on their servers.
Although we do not have a dedicated Sales team, you can always contact our Support staff for sales-related assistance. They will respond to all your presales, billing, or upgrade questions.
If you submit a payment by credit card, you will receive a receipt from the billing agent/retailer via email shortly after you made the payment. If this does not suit your needs and you need an official company invoice, you can contact our Support Team after you submit the payment, and they will arrange for issuing an invoice to you.
Of course. We offer 100-day full money-back guarantee. If you do not want to use our services, you can contact us with a cancellation request at any point during the initial 100 days of your hosting subscription. We will then cancel the account, and you will receive your money back. Have in mind that domain registrations are not included in this policy. Domain registrations are non-refundable. If we have registered the domain name for you, we will deduct the retail domain registration price (discounts do not apply).
We do not charge our customers automatically. Actually, we do not store any credit card data on our servers. When the time for renewal comes, we will send you a notification by email, and you will have to submit your renewal payment. We start sending renewal notifications 45 days prior to the expiration date.
The only exception is our Automatic Renewal service (via PayPal), which only you can enable manually via the ICDSoft Account Panel. The feature can be disabled at any time via the ICDSoft Account Panel or via PayPal.