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What social media platforms are supported by SocialSync?
SocialSync supports two of the most popular social media platforms: Facebook (personal and business accounts) and Instagram (professional accounts).
Do I need a hosting account/server from ICDSoft in order to use SocialSync?
Yes, the service is provided free of charge with all hosting accounts/servers we offer. It is not available for purchase separately.
Is SocialSync free?
The service is free but it requires an active hosting subscription with ICDSoft.
How many posts and media files can I back up with SocialSync?
There is no limit on the number of posts and media files you can back up. As long as there is free space on your hosting account, SocialSync will automatically synchronize media files and posts.
Does SocialSync consume disk space?
Yes, all media and posts that are synchronized consume disk space from your hosting account's disk space quota.
Does SocialSync back up everything I share on social media?
No, SocialSync will only back up the posts you create. Any posts you share that are created by another account will not be backed up.
How does SocialSync store media files?
Media files are stored as files on your hosting account. You can copy them, download them, or back them up as any other file.
How does SocialSync store text data?
Text is stored as JSON entries in a MySQL database on your hosting account. The format is fully interoperable and can be easily manipulated with free tools.
Does the website generated by SocialSync include private posts?
No, the site feed is generated only by your public posts on the synchronized social media accounts.
Is the website generated by SocialSync mandatory?
No, you can use SocialSync purely for the backup and preview features. Publishing your posts to a website is optional.
Can I customize the look of the website generated by SocialSync?
SocialSync allows you to add custom CSS and JavaScript code to the website it generates. This way, you can customize the look of your SocialSync website.
Can I use another language on the website generated by SocialSync?
Yes, you can translate elements such as buttons and messages on the website generated by SocialSync. Your posts will be displayed in the language they were originally posted in. The social media account name displayed on the website will be taken from the last synchronization.
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