To configure Windows Mail to send and receive email using our servers using IMAP and SMTP over SSL/TLS, please follow the steps below. Please replace:

Attentionusername@example.com with your email address
example.com with your domain name
your_server.com with your server's host name (you can find your server's host name listed in the upper left corner of your Control Panel)

 

1. Open Windows Mail.

2. Choose "Tools" -> "Accounts".

Tools -> Accounts

3. Click on "Add".

Internet Accounts

4. Select "E-mail Account".

Click on "Next".

Select Account Type

5. In the "Display Name" field you should enter the name you would like to appear on the messages you send.

Click on the "Next" button.

Your Name

6. Enter your e-mail address username@example.com in the "E-mail address" field.

Click on the "Next" button.

Internet E-mail Address

7. Set the type of the incoming mail server to IMAP.
For incoming and outgoing mail servers you should use mail.your_server.com

Mark the "Outgoing server requires authentication" option.

Click on the "Next" button.

Set up e-mail servers

8. Enter username@example.com in the "Account Name" field. In the "Password" field you need to enter the current password for this particular mailbox.

Click on the "Next" button.

Internet Mail Logon

9. Mark the "Do not download my e-mail and folders at this time" option.

Click on "Finish".

Congratulations

10. Select the account you have just created and click on "Properties".

Internet Accounts

11. Click on the "Advanced" tab.
"This server requires a secure connection (SSL)" options under "Outgoing mail (SMTP)" and "Incoming mail (IMAP)" need to be checked.
Set the "Outgoing mail (SMTP)" port to 587.

Click on the "IMAP" tab.

mail.your_server.com Properties

12. Click on "IMAP" and enter the following value in the "Root folder path" text area: INBOX
Be sure to enter this value in capital letters.

Enter "Sent" in the "Sent Items path:" field, "Drafts" in the "Drafts path:" field, "Trash" in the "Deleted Items path:" field and "Junk Mail" in the "Junk path:" field.

Click on "OK".

mail.example.com Properties

13. Click on "Close".

Internet Accounts

14. You will be prompted to download folders from the mail server you just added.

Click on "Yes".

Final Step