Attention

This article contains instructions for an outdated version of iOS. Instructions for the latest version are available at:

Apple iPad with iOS 11 / iOS 12

To configure iPad to receive and send email using our servers over POP3 and SMTP, you can follow the steps below. In this manual we are using example domain name and email address, so please make sure to replace:

Attentionusername@domain-name-example.com with your email address
domain-name-example.com with your domain name

 

1. On your iPad's home screen, tap Settings.

2. Tap Mail, Contacts, Calendars, then tap Add Account.

Mail, Contacts, Calendars -> Add Account

 

3. Tap Other, then tap Add Mail Account.

Other

Add Mail Account

 

4. In the Name field you should enter the name that would appear on the messages you send.
Enter username@domain-name-example.com in the Email field.
In the Password field you need to enter the current password for this particular mailbox.
In the Description field you need to add a short description of your account in your e-mail client. This name would show up only in your own mail program. You can set a name such as "Work Account", "Sales mail" or your name, for example.

New Account

Tap the Next button.

 

5. Tap POP.

For Host Name in the Incoming Mail Server section use mail.domain-name-example.com (replace domain-name-example.com with your domain name).
Enter username@domain-name-example.com in the User name field (replace username@domain-name-example.com with your email address).
The Password field should be filled in for you from the previous screen.

For Host Name in the Outgoing Mail Server section use mail.domain-name-example.com (replace domain-name-example.com with your domain name).
Enter username@domain-name-example.com in the User Name field (replace username@domain-name-example.com with your email address).
In the Password field enter the current password for this particular mailbox.

Tap the Save button at the top of the screen.

POP

 

6. Mail will verify your settings by connecting to the server. You will need to have an active Internet connection for that.
Tap Cancel on the Cannot Verify Server Identity warnings (you may get more than one) and tap Yes when asked whether you want to continue setting up the account without SSL.

Cannot Verify Server Identity

Yes

 

7. Tap your account under Accounts.

Accounts

 

8. Scroll to the Outgoing Mail Server section.

 

9. Tap on the SMTP setting.

Outgoing Mail Server

 

10. Under Primary Server tap mail.domain-name-example.com.

Primary Server

 

11. Make sure that Use SSL is set to OFF and that Server Port is set to 587.

Make sure that Use SSL is set to OFF and that Server Port is set to 587

Tap on the Done button.

Tap on the back arrow button at the top of the page.

Tap on the back arrow button at the top of the page

 

12. Tap Advanced.

Advanced

 

13. Make sure that Use SSL is set to OFF, and that the Server Port is 110, then go back to the previous page.

Make sure that Use SSL is set to OFF, and that the Server Port is 110

Tap the Done button at the top right corner of the screen.

You can add additional email accounts by repeating the same procedure.